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Loss Prevention Investigator 1 – Sears Nanaimo


This is a Contract position in undisclosed, posted July 28, 2017.

Job Description:

Perform all security, safety and fire-related duties, assist in the reduction of losses, and maintain a safe shopping environment for customers and associates. This includes all customer service issues such as cheques, cash over/short tracing, and point of sale exception reports, and also includes supporting a non-violent workplace through training of associates on related issues.

Major Responsibilities

2. Detect, apprehend and process customers engaged in shop theft and fraudulent activities. Complete investigation and related reports including involvement with police agencies and the criminal justice system, eg. follow up with local police to check if suspects have previous criminal record, submit documentation to police regarding charges laid, represent Sears as witness at court proceedings, etc.

4. Aid in completion of investigation reports for local police by following up on fraudulent cheques and credit cards.

6. Respond to all emergency situations, eg. power failures, fires, hold-ups, bomb threats and accidents. Contact appropriate external services, such as police, ambulance, etc., and administer First Aid to injured associates and customers

8. Monitor associate parking and associate parcel check, including audits of stockrooms for holds.

Demonstrated knowledge of First Aid and CPR

  • We offer a competitive compensation package including a flexible benefits program and a generous associate discount on most Sears merchandise and services. We are committed to encouraging internal development and providing career enrichment opportunities wherever possible.

    Please be advised that only those applicants who are selected for interviews will be contacted.

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