Customer Service Attendant

WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

The Customer Service Attendant plays an important role, providing quality leisure programs, services and facilities to our military members and their families.

Our services are tailored to help families with the challenges they may face due to military life and make the most of everyday activities such as going to the playground or gym. We believe that when members of the Canadian Armed Forces are able to take good care of themselves and their families, they can do better both at home and at work. Whether families need to sign the kids up for swimming lessons, improve their fitness, make friends in a new community, our services are here to help.

As a Customer Service Attendant each day will be different as you manage access to the facility, answer customer inquiries and oversee services such as membership sales while maintaining a cash float and providing daily sales reports. You will book facilities and programs, controlling the use of sports and recreation equipment while providing guidance to customers on the operation of the equipment, performing minor maintenance when required and help ensure the cleanliness of the equipment and facility.

We are looking for dynamic, independent and motivated individuals to join our team, helping us ensure recreation is all about fun!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

High School Diploma

Current CPR and Standard First Aid certification

HIGH FIVE Principles of Healthy Child Development or HIGH FIVE Sport.

HIGH FIVE Healthy Minds for Healthy Children

Experience

In cash handling

In office administration

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English Essential / Bilingual an asset

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE

Health Benefits:Accidental Death and Dismemberment coverage.

Work Life Balance:Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development:Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

Perks:Discounts provided through CFAppreciation.

OTHER INFORMATION

Must be available to work all shifts (days, evenings, weekends and holidays)

START DATE

As soon as possible

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.