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Human Resources Planning and Digitalization Coordinator

Canadian Forces Morale and Welfare Services - CFMWS

This is a Contract position in Ottawa, ON posted January 11, 2022.


The Canadian Forces Morale and Welfare Services’ (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.


The Human Resources Planning and Digitalization Coordinator is primarily responsible for coordinating, developing and maintaining HR related content on various platforms, including the intranet and website, while coordinating and assisting with the production of digital marketing materials, including posters and/or videos and promotional digital media campaigns. They review and contribute to HR communications and publications to ensure consistency and quality of editing and translation, as required.

The Human Resources Planning and Digitalization Coordinator will create and implement performance management tools to monitor the progress of HR activities. They will coordinate and assist with the production of metrics by gathering, modeling and reporting on data, while also analyzing data and making recommendations based on results. In collaboration with SMEs, the Human Resources Planning and Digitalization Coordinator will assist with creating strategic alignment with HR programs, policies and procedures. They will prepare, analyze and evaluate HR data, reports and briefings, and make recommendations, as required.

The Human Resources Planning and Digitalization Coordinator will additionally maintain archives and document management systems for HR policies, tools, and resources; coordinate the acquisition of HR equipment, coordinate HR communication and translation requirements, and participate in working groups for business planning, performance measurement, and policy changes.

Working in collaboration with various partners and teams, the Human Resources Planning and Digitalization Coordinator will gain various exposure and insight to the many facets of HR.


Education, Certifications and Licenses

College diploma or certificate in Business Administration, Communication, Human Resources or a related field AND some years of experience in human resources or a related field


  • In using social media platforms and emerging digital technologies to support communications objectives
  • In preparing communications material
  • In working with communication groups, graphic artists, photographers and multimedia specialists
  • In producing, using and maintaining web content and social media platforms
  • In conducting research and analyzing information and data
  • In answering access to information and ministerial requests, an asset
  • In using performance management tools
  • In file management and archiving process and systems
  • In interpreting policies and procedures
  • In preparing presentations and reports
  • In coordinating projects

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership


Bilingual Essential

Reading: Advanced

Writing: Functional

Oral: Advanced


Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.


January 2022


CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.


Salary: 57230-67340