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On-call MAC Artists – MAC Stone Road, Guelph, ON

Estée Lauder

This is a Contract position in Sarnia, ON posted May 29, 2021.

Title: On-call MAC Artists
– MAC Stone Road, Guelph, ON Location: Canada Position Summary: Provide high touch make up artistry services to achieve all sales and customer service targets.

The role is responsible for attracting customers and ensuring excellent customer relationship management.

Key Responsibilities: Customer Service (Builds Collaborative Relationships) Uses exceptional artistry andcommunication skills to provide well-executed and expedient make-upapplication ensuring that each customer receives a personalized high touchexperience Educates the customer byteaching them how to execute the desired look Enhances the customerexperience by providing information about the latest beauty news andtrends Provides personalized aftersales service to the customer with recommendations / event invitations inline with their interests to increase customer loyalty Builds and maintains excellentworking relationships with colleagues, peers, management, host retailer /mall management and all internal and external stakeholders Treats others with dignity andrespect Demonstrates Learning Agility Embraces and utilizes allbusiness and education initiatives, programs and tools to personalizeservice to attract and retain customers Keeps up to date with beautyand fashion news and trends, celebrity product / brand endorsements(beauty bloggers and vloggers, brand e-commerce sites, etc.) to help drivea seamless consumer journey across all channels Strives for Excellence in Execution Implements all sales, artistryand training / education, marketing, visual merchandising and groomingguidelines to achieve all customer service and sales expectations Follows all operationalpolicies and procedures to ensure that the store / counter achievesorganizational and administrative excellence at all times Actively participates inmaintaining the work environment (housekeeping duties, re-stockingproducts, opening and closing duties) Follows the time keeping andattendance policy at all times Responds positively to feedback Qualifications: A minimum grade 12 education College degree preferred Cosmetic experience preferred Ability to work in a fast pacedenvironment including evenings and weekends.

Professional demeanor andability to be flexible and handle change in a positive manner We are an equal opportunity employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Accommodations for job applicants with disabilities are available on request.