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Operations Coordinator, Soldier On

Canadian Forces Morale and Welfare Services - CFMWS

This is a Contract position in Ottawa, ON posted November 21, 2022.


The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.


The Soldier On Operations team is a decentralized group of passionate and detail-oriented achievers who deliver the annual Soldier On operational program across Canada, and internationally. They plan and conduct the coordination and safe execution of sport, recreational and creative pursuits to inspire, empower and enable the recovery of ill and injured serving members of the Canadian Armed Forces (CAF) and Veterans. The Operations Team acts as the front-line points of contact for all eligible Soldier On members within their respective regions, and are responsible to Soldier On Headquarters, and responsive to Regional Canadian Armed Forces Transition Unit (CAF TG/TU) elements.

The Coordinator, Soldier On Operations, reports directly to the Senior Manager, Operations or their delegate and will support administrative and logistics efforts of Soldier On Program Delivery. They assist the Senior Manager, Operations with various projects, including High Profile Games team management, travel arrangements, preparation of reports, and ensuring the accuracy of data entry. They are flexible and able to refocus efforts on changing priorities, and are able to travel occasionally. They are effective and efficient communicators, able to professionally communicate with internal and external stakeholders, as well as Soldier On members, to support Soldier On programming. The successful applicant should have a good understanding of the CFMWS and CAF organizations and be a proactive and energetic team-player.

If you are passionate about providing life-changing support to ill and injured serving military members and Veterans, consider yourself a team player, and are technologically savvy, you will thrive on the Soldier On Operations team. Join us as we help Soldier On members fuel their recoveries through participation on Soldier On activities! Through effective teamwork and genuine collaboration, you can help build their self-reliance, resilience and readiness by enhancing their wellbeing.


Education, Certifications and Licenses

College diploma or certificate in a related field AND several years of experience in administration or a related field


  • In organizing and administering programs and projects
  • In preparing reports, correspondence and other communications
  • In administrative functions and activities
  • In planning, developing and conducting presentations, seminars, meetings, events, and/or conferences
  • In budget development and administration
  • In applying policies, procedures, regulations and relevant legislation

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.


Bilingual Essential

Reading: Functional

Writing: Functional

Oral: Functional


Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.


  • Fitness, sports, recreation and health promotion programs are delivered by PSP on Bases, Wings and Units across Canada and in deployed operations. PSP delivers evidence-based programs, which contribute to the health and well-being of the military community and operational effectiveness of the CAF.
  • This position has an assigned location and may allow flexible work options such as remote or hybrid work but the employee must be able to report to the assigned work location at their own cost if required. Remote work may be required depending on health and safety considerations.


06 January 2023


CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.


Salary: 67130-79010