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Policies, Procedures and Training Coordinator

Canadian Forces Morale and Welfare Services - CFMWS

This is a Contract position in Ottawa, ON posted May 23, 2023.


CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.


The Policy, Procedures and Training Coordinate will coordinate the process for initiating, developing, implementing and reviewing policies and procedures and related documents. They plan and coordinate the delivery of training and development programs for employees. They assist in preparing lessons using a variety of training methods, such as discussion groups, needs assessments, seminars, case studies, field assignments. They assist in the development of curriculum and prepare teaching materials and outlines for courses. They coordinate the provision of training materials such as hardware, software and Audio/Visual (A/V) equipment.


Education, Certifications and Licenses

College diploma or certificate in Adult Education, Business Administration, or a related field AND several years of experience in an administrative work environment as well as in training and development, or a related field


In designing, developing and delivering training and development programs

In e-learning training applications and methods

In creating visual aids as support material for training courses

In project coordination

In document proofing and editing

In drafting, editing, and interpreting policies and procedures

In planning, conducting and delivering training and presentations

In preparing and using document tracking tools

In coordinating the development and distribution of documentation

In maintaining electronic and manual filing systems

In compiling and maintaining data

In preparing reports

In using team collaboration software tools and work management and automation software

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.


English or French Essential, Bilingual an asset

Reading: Functional

Writing: Functional

Oral: Functional


Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CF One Member Appreciation.


This position has an assigned location and may allow flexible work options such as remote or hybrid work but the employee must be able to report to the assigned work location at their own cost if required. Remote work may be required depending on health and safety considerations.

The selection process will be done virtually.


June 26, 2023


CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during the selection process.


Salary: 56130-66070