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Technical Trainer

Economical Insurance

This is a Contract position in Barrie, ON posted April 27, 2021.

Technical Trainer LOVE WHAT YOU DO Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work.

At Economical Insurance®, your contributions, creativity, and energy won’t go to waste.

Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.

We’re not afraid to see how far we can push the envelope to make insurance better.

Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company.

We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.

If you’re looking for a company that takes care of its people
– and its customers
– and has a track record of doing big things, get ready to love it here.

What can you expect in this role?

Reporting to the Director, Claims Technical Learning and Development, the incumbent will be responsible for planning, creating and implementing targeted and engaging learning solutions using adult learning methodologies and instructional design best practices.

This role works collaboratively with Claims insurance partners to successfully train and educate all claims disciplines nationally.

Works collaboratively with claim partners to identify and evaluate team performance, creating content and delivering coaching and training designed to drive productivity and enhance the customer experiences Develop and deliver group and individualized training programs Nationally Conduct need analysis with staff to better identify skill gaps to assist in the creation of individual and group coaching / training needs Providing regular coaching to both inside and outside claims team members Provide regular training feedback to leaders and action plan recommendations Reviews and analyzes post training assessments to evaluate the effectiveness of the training content and integrate updates, as necessary Works closely with Learning & development partners to create content which allows for the transfer of skills and knowledge necessary to meet Claims goals and objectives What do you bring to the role?

University degree or 2-year college diploma in one of the following programs: Insurance, Law & Security, Loss Control or Business Administration, Architectural Technology and/or the CIP designation, or equivalent industry experience Minimum 2-3 years of claims adjusting experience, strong knowledge in Fraud and Subrogation considered an asset Experience in coordination and facilitation of training or coaching engagements Excellent presentation and organizational skills Effective written and verbal communication, analytical, organizational, and interpersonal skills Experience coaching and training adult learners Ability to effectively present in live and webinar training environments Highly self-motivated and directed Demonstrated collaborative skills and open to feedback Able to perform well in a busy environment and remain calm under pressure Team player adaptable to a changing environment Bilingualism (French and English) is an asset Experience in Instructional Design considered an asset Knowledge of Learning Management Systems and course design considered and asset This role requires successful clearance of a background check (including credit & criminal checks) We also take potential into consideration.

If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot
– you deserve it.

We offer: Competitive salaries, with potential for an annual raise and bonus Pension and savings programs, with company-matched RRSP contributions Generous time away, including vacation and personal needs days Paid volunteer days and company matching on charitable donations Educational resources, tuition assistance, and paid time off to study for exams Two annual wellness campaigns
– participants earn up to $300 each year to spend on almost anything supporting health and work-life balance (think things like spa days, daycare, pet grooming) An unlimited employee referral bonus program Flexible work schedule Discounts on products and services HOW TO APPLY To complete the online application process, you’ll need to upload your resume and cover letter in one document.

The posting will close at midnight on the deadline date; in order to successfully apply, please ensure your application is submitted by 11:59 p.m.

the day before the deadline.

Our inclusive work environment welcomes diversity and supports accessibility.

If you require accommodation at any time during the recruitment process, please let us know by contacting:

Visit to learn more about us and what we’re up to.