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cashier

STAPLES CANADA

This is a Part-time position in See description posted October 26, 2017.


Primary Responsibilities:

  • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
  • Takes opportunities for add-on sales to customer.
  • Assists in the resolution of customer complaints, returns and exchanges.
  • Responds to and directs where necessary, customer inquiries related to copy and technology services.
  • Answers telephones and qualifies and directs customers as required.
  • Responsible to take and make copy orders accurately.
  • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
  • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products.
  • Accepts proper forms of prescribed tender.
  • Properly secures company funds and physical inventory at all cash stations.
  • Ensures accuracy of customer orders by spot checking throughout processing.
  • Completes and balances all daily cash register paperwork and obtains verification.
  • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly.
  • Stocks and maintains front-end racks/shelves and merchandise areas as assigned.
  • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc.
  • Accountable for signing in/out and logging in/out of own till when required.
  • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist.
  • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards.
  • Identifies and communicates suggestions for improvements in all areas of business.
  • Checks all sources of communication for information (white boards, bulletin boards, portal, etc).
  • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.
  • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises.

Experience:

  • Three months to one year of previously related experience is preferred.

Additional Information:

  • Conditions of the work environment are such that minor stress or physical discomfort may occur.
  • You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register.
  • You will be exposed to moderately disagreeable levels of noise generated by the copy equipment.

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Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them.

Please click here to Apply On-Line.

How to Apply