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Business Analyst (Retail / POS)

Benchmark Tech Recruitment

This is a Full-time position in Vancouver, British Columbia posted January 2, 2019.

Benchmark Tech Recruitment is actively and urgently searching for a Business Analyst with strong Retails and POS experience .

This is a long-term contract opportunity with one of Vancouver’s most sought after employers with a solid reputation and fantastic culture.

Experience we’re looking for: 10 years professional experience with minimum of 5 years’ direct retail experience as Business Analyst with POS, CRM and Payments systems; preferable in an omnichannel retail environment (store, call center, web), Experience in integrations of POS systems with payment processors (credit card/debit card/E-transfer) and other applications & processes (CRM, gift cards, etc.) Ability to clearly define/write detailed business requirements including functional/non-functional Experience working with business stakeholders to align internal processes to industry standard software before customization, managing user impacts and building business case for exceptions Bachelor’s degree in Business Administration, Information Technology, or any related field.

Knowledge of MS VISIO & Excel Microsoft Dynamics 365 or MPOS experience is a bonus Excellent communication, presentation and interpersonal skills are essential, including the ability to accurately analyze problems, explain solutions, and present technical solutions to end-users in a non-technical manner The delivery involved: Liaising with diverse user groups to solicit requirements and management expectations as to what is achievable within realistic time frames and resources Collaborating with SMEs and Vendor consultants to define and map the future process flows and required functionality based on the available D365/MPOS functionality ocumenting the acquired results of analysis and workshops as well as obtaining sign-off from the appropriate business units Participate in the creation of test scenarios & support testing phases throughout the project Support development of training materials Support in the development of various deployment-related plans Maintain required project artifacts in support of audit by external auditor D